Frequently Asked Questions
General Questions
What age groups do you work with?
We work with children and young people aged 0-25, providing specialised mental health services tailored to their unique needs.
Where are your offices located?
We have offices throughout Gloucestershire, Cardiff, and also offer remote appointments via Zoom to ensure flexible and convenient access to our services.
Do you accept self-referrals?
Yes, we accept both professional and self-referrals. We encourage you to contact us to discuss potential referrals and start meaningful dialogues from the beginning.
Services Offered
What types of mental health challenges do you treat?
We treat a wide range of mental health challenges, including ADHD, Autism Spectrum Disorder, depression, anxiety, PTSD, mood disorders, and more. For a full list of conditions, please visit our services page.
What is the process for an ADHD assessment?
Our ADHD assessment includes gathering information about the child’s developmental history, clinical interviews, questionnaires, school observations, and a comprehensive review meeting. We involve parents at every step and collaborate with schools and GPs.
What does an autism assessment involve?
Our autism assessment process includes initial screening, a clinical interview with parents (ADI-R), the Autism Diagnostic Observation Schedule (ADOS-2), school observation, a multi-agency review meeting, and a detailed written report.
Therapy and Treatment
What is EMDR and how does it work?
Eye Movement Desensitisation and Reprocessing (EMDR) is a therapy developed for PTSD. It helps process traumatic memories through phases of stabilisation, assessment, desensitisation, installation, body scan, closure, and reevaluation. EMDR is beneficial for those who find it difficult to talk about their trauma in detail.
What types of interventions do you offer?
We offer a variety of interventions, including psychiatric medical, psychoanalytic psychotherapy, EMDR, Cognitive Behavioural Therapy (CBT), Dialectical Behavioural Therapy (DBT), and parent-specific interventions.
Do you provide ongoing support after an assessment?
Yes, we provide ongoing support following an assessment and can continue working with networks around the child as needed to ensure comprehensive care.
Professional Standards
Are your practitioners qualified and experienced?
All our practitioners have extensive experience and have worked in the NHS. They receive regular supervision, engage in ongoing personal development, and stay updated with the latest clinical services and research.
How do you ensure data privacy and security?
We are registered with the Information Commissioner’s Office (ICO) and comply with GDPR regulations. Each practitioner has undergone an enhanced Disclosure and Barring Service (DBS) check, and we ensure all data is stored securely.
Supervision and Consultation
What is the purpose of supervision?
Supervision is crucial for professional development and maintaining high standards of practice. It provides a reflective space for professionals to explore clinical situations, gain insights, and enhance their skills.
Do you offer group supervision sessions?
Yes, we offer both individual and group supervision sessions tailored to the needs of professionals working with children and young people.
What is included in your consultation services?
Our consultation services involve expert guidance to other professionals, focusing on individual cases, situational assessments, thematic topics, and system-wide thinking. We provide interactive discussions and detailed written reports.
Additional Information
How can I get in touch to learn more about your services?
You can contact us through our website or call our offices directly. We are happy to discuss your needs and provide more information about our services and how we can support you and your child.